Refund policy
Amazon purchases and CTS direct orders
Recommendations on Amazon Finds are purchased on Amazon, not through CTS checkout. Amazon and the seller handle those orders under the terms shown there. Use Amazon Your Orders for shipping, cancellation and return help. Do not mail Amazon purchases to CTS.
The direct-order information below applies only to purchases through CTS checkout. No physical pilot product is currently available for direct purchase.
Digital downloads purchased from CTS
The Weekly Reset Kit is a digital PDF, not a physical item. No parcel return is needed. If your file is not delivered, cannot be opened, is defective, or you were charged twice, contact admin@axerionsystems.com with your order number. We will help restore access or provide a replacement or appropriate refund. For other refund requests, contact us for review. Nothing in this policy limits applicable consumer rights.
Physical items only
You may request a return within 30 days after delivery. Items must be unused, in the condition received, and in their original packaging. Keep your order number or other proof of purchase.
Contact Crush The Standard through our store Contact page before mailing a return. We will provide return instructions.
Return address:
Crush The Standard
945 Dogwood Dr
Grenada, MS 38901
United States
For a change-of-mind return, the customer pays return postage. Use a tracked service and keep the receipt. For an item that arrives defective, damaged, or different from what was ordered, contact us with the order number and a description of the issue. Photos can help us resolve it. Crush The Standard covers return postage for defective or wrong items. Do not send customer returns to the supplier warehouse.
After we receive and inspect a return, we will notify you of the refund decision. Approved refunds go to the original payment method. Your payment provider may take additional time to post the refund. We will communicate the amount and status directly.